MSME ODR portal (successor to MSME Samadhaan) for delayed payments MSME ODR
The government website where micro and small suppliers file claims against buyers who pay late, with online negotiation and mediation before the Facilitation Council stage.
Last updated on
- Status
- Open
- Run by
- Ministry of MSME, with state Micro and Small Enterprises Facilitation Councils
What you get
- End-to-end online filing and tracking of delayed payment claims
- Voluntary pre-council stage with a digital guided pathway and automated online negotiation
- Online conciliation or mediation and arbitration at the council stage
- One-time help of up to ₹4,000 per micro or small enterprise, up to ₹2,000 for documentation and up to ₹2,000 for council application fees
Who can apply
- Businesses that are already running.
- Open to businesses in manufacturing and services.
- Micro and small enterprises.
- Udyam registration is needed. It is free.
- Supplier registered on Udyam or the Udyam Assist Platform
- The council of the state where the supplier is registered has jurisdiction
How to apply
- Log in to odr.msme.gov.in, where your Udyam details are fetched
- File the claim with invoices and proof of delivery
- Try the digital guided pathway and online negotiation if the buyer agrees
- If unresolved, the case moves to the Facilitation Council for conciliation and then arbitration
In Kerala, Cases from Kerala suppliers go to Kerala's Micro and Small Enterprises Facilitation Council
Documents to keep ready
- Udyam or UAP registration
- Invoices
- Purchase orders
- Proof of delivery or acceptance
Worth knowing
ODR portal launched 27 June 2025. The ODR sub-scheme runs 2023-24 to 2026-27. The older MSME Samadhaan portal (from 30 October 2017) now points users to the ODR portal.
Where we found this
- Guidelines on MSE Scheme on Online Dispute Resolution for Delayed Payments (external site) Official
- RAMP portal, MSE ODR scheme (external site) Official
- MSME Champions portal, link for delayed payment to odr.msme.gov.in (external site) Official
- PIB, Year End Review 2025, ODR portal launch (external site) Official announcement
An independent guide by The Company of Four, not a government website. Schemes change often, so check every detail on the official website before you apply. Links marked ↗ open external websites that we do not run, and we are not responsible for their content. Seen something out of date? Tell us and we will look into it.